Ways to pay today
Checkout shows every method available for your order and your device.
Prices and currency
Our prices are set in US dollars (USD).
If you choose to see prices in another currency, those amounts are estimates to help you compare. The pay button shows the exact amount and currency before you pay.
If your card isn't in US dollars, your bank converts the amount and may add a currency-conversion or international-transaction fee. Your bank sets that fee, not us.
When you're charged
You're charged when you complete the payment. We start preparing your order only after the payment provider confirms it.
Your bank may show the payment as pending for a while before it's final. Your order page shows whether the payment is confirmed.
Bank verification (3-D Secure)
Your bank may ask you to confirm the payment, for example in your banking app or with a code sent by text message. This check protects your card.
Finish the check in the same browser tab. If you close it before it finishes, or it times out, the payment isn't completed and you can try again.
If a payment is declined
A decline means your bank or the payment provider didn't approve the payment, so you aren't charged for it. If a pending amount appears for a declined attempt, it's a temporary hold that your bank releases.
- Check the card number, expiry date and security code.
- Make sure your card is enabled for online and international payments and has enough available balance.
- Complete the bank verification if your bank asks for it.
- Try another card or another payment method.
- Don't retry many times in a row: some banks block a card after repeated attempts.
- If it keeps happening, your bank can tell you why and allow the payment.
Charged, but your order didn't update?
Don't pay again: some banks show a hold before the final result. Send your order number and the payment time to support, and we'll check them against the payment provider's record.
Refunds
An approved refund goes back to the payment method you used. How long it takes to appear depends on your bank or card issuer.
When a refund applies is explained in our replacement and refund policy.
Your card details
Card details go from your browser to our payment provider over an encrypted connection. Morabba Platform's servers never receive or store your full card number or security code.
Is your question about an order? Have the order number ready and never send sensitive payment data.
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